Returns & Exchanges

At Cozyllio, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original condition. If your order isn't perfect, our simple return process ensures a stress-free resolution.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the product is unused.

3

Ship It Back

Print the prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing